[C-WF-SSFS] I cannot connect to Smart Life

[C-WF-SSFS] I cannot connect to Smart Life

Please try the following in order:

  • If you are using any Wi-Fi extenders, please temporarily turn them off, and try connecting again with the fused spur close to your main router.
  • Please turn off 5GHz Wi-Fi in your router settings.
    Restart your router and wait for Wi-Fi to become active again.
    Try connecting again.
    If connection is successful, please turn 5GHz Wi-Fi back on, and restart your router again.
  • If connection is still unsuccessful, AND you do have Wi-Fi extenders, please turn on the Wi-Fi extenders and try pairing again with the fused spur close to an extender.

    • Related Articles

    • [C-WF-SSFS] Smart Switch Fused Spur - Getting Started

      Getting Started with your Candeo C-WF-SSFS Download the Instruction Manual here: C-WF-SSFS Instruction Manual Wiring Instructions Turn off the power. Connect the power supply (Live and Neutral) to terminals marked L IN (brown/red cable) and N IN ...

    • [C310] I cannot connect to Smart Life

      Please check and confirm that the bulbs you are using are indeed dimmable. Pairing with Smart Life may be prevented if the dimming plug cannot ascertain the dimming range. Please ensure that the lamp is ON. Pairing may be prevented if using with a ...

    • [C302-WF] Wi-Fi Rotary Dimmer - Getting Started

      Getting Started with your Candeo C302-WF Download the Instruction Manual here: C302-WF Instruction Manual Wiring Instructions C302-WF Wiring Instructions Installation Instructions Please follow the wiring instructions article linked above, and then ...

    • [C302-WF] Voice control

      Voice control with Alexa and Google Assistant To allow control with Alexa you need to enable the “Smart Life” skill in the Alexa app. To allow control with Google Assistant you need to set up the “Smart Life” connection in the Google Home app.

    • [C302-WF] Wiring Instructions

      Turn off the power To avoid electrical shock and/or equipment damage, disconnect ectrical power at the main fuse or circuit breaker before installation and maintenance. Be aware that even if the circuit breaker is off, some voltage may remain in the ...