[C-ZB-SR5BR] 5 button remote troubleshooting
- The first step we recommend in any troubleshooting is a factory reset.
- This can be done by pressing the centre button quickly 5 times, and followed by a long 6th press (3 seconds).
- Please ensure that your hub is in range, typically <30m indoors.
- Please ensure that you have not exceeded the maximum amount of devices allowed for your hub
If you still have any issues after trying both of these methods, please do raise a ticket with us. You can do so here: New ticket
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