[C-ZB-SM205-2G] Troubleshooting
Please ensure that you have followed all of the instructions precisely.
The module will not pair with the hub
- Please ensure that your hub is in range, typically <30m indoors.
- Please do a factory reset as outlined above, and try pairing again.
- Please ensure that you have not exceeded the maximum amount of devices allowed for your hub.
I am only seeing one switch in my smart home system
- Please double check that you have installed the drivers for your smart system.
- Remove the device from your smart system, and factory reset and pair again.
To remove the module from the zigbee network
- Remove the device from your Zigbee network by following the instructions in your smart app.
- Press the reset button 5 times.
- The connected lights will blink 3 times.
Related Articles
[C-ZB-SM205-2G] How do I pair my zigbee lighting module to Hubitat Elevation?
Factory Reset the module: After powering on the module for the first time, the lamp should blink. If it does not blink, you will need to factory reset the device. To do this, press the reset button 5 times. If the module is not accessible, switch the ...[C-ZB-SM205-2G] How do I pair my zigbee lighting module to Home Assistant? (zigbee2mqtt)
Add our custom zigbee2mqtt converter to your zigbee2mqtt instance: https://github.com/candeosmart/zigbee2mqtt Factory Reset the module: After powering on the module for the first time, the lamp should slowly blink. If it does not blink, you will need ...[C-ZB-SM205-2G] How do I pair my zigbee lighting module to Samsung Smartthings?
Factory Reset the module: After powering on the module for the first time, the lamp should blink. If it does not blink, you will need to factory reset the device. To do this, press the reset button 5 times. If the module is not accessible, switch the ...[C202/C202N] Troubleshooting pairing
Please do a factory reset and try again. If possible, please move the your Hue Bridge / Zigbee hub as close as possible to the switch during set up, and try again. (You can always move it back to it’s normal location later). Please check that your ...[C-ZB-SM205-2G] How do I pair my zigbee lighting module to my zigbee hub?
For pairing instructions specific to Home Assistant, Hubitat or Smartthings please click the relevant link below: Home Assistant (ZHA) pairing instructions Home Assistant (Zigbee2MQTT) pairing instructions Hubitat pairing instructions Philips Hue ...