FAQs and Troubleshooting
[C210] How do I install a new Smartthings driver?
Importing the driver. New functionalities: Adds Power On setting We recommend you unpair any C210 devices already paired first. On your web browser go to: https://bestow-regional.api.smartthings.com/invite/1J2QyNNJAO20 Sign in to your Samsung ...
[C210] Will my zigbee dimmer plug act as a repeater?
All of our mains powered zigbee products will act as repeaters within your zigbee mesh network.
[C210] My lights are flickering at low levels.
Diagnosing this issue can be complicated and often dependent on many variables that are unique to the wiring in your house. However, the most common cause is due to either the total load of the lights being too low, or the wattage of one particular ...
[C210] How do I install a new Hubitat driver?
Importing the driver. New functionalities: Adds Power On setting On your Hubitat instance go to Drivers code. Click "+ New driver". Click "Import". Paste the following into the box that pops up: ...
[C210] I cannot connect to Philips Hue or my other Zigbee hub
Please ensure that you have completed a Factory Reset before attempting to pair. To complete a Factory Reset, please press the button 3 times in quick succession, holding the 3rd press for 2 seconds.