[C-ZB-SM205-2G] Troubleshooting

[C-ZB-SM205-2G] Troubleshooting



Please ensure that you have followed all of the instructions precisely.

The module will not pair with the hub
  1. Please ensure that your hub is in range, typically <30m indoors.
  2. Please do a factory reset as outlined above, and try pairing again.
  3. Please ensure that you have not exceeded the maximum amount of devices allowed for your hub.
I am only seeing one switch in my smart home system
  1. Please double check that you have installed the drivers for your smart system.
  2. Remove the device from your smart system, and factory reset and pair again.
Notes
Please note only 1 device will be found, but 2 switches will be added under this device. For example:

 

To remove the module from the Zigbee network
  1. Remove the device from your Zigbee network by following the instructions in your smart app.
  2. Press the reset button 5 times.
  3. The connected lights will blink 3 times.


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